1. Sending Emails for External Communication

External communication means sending emails to people outside your organization. Here’s how to do it:

1. Open Gmail: Log into your Gmail account from your browser.
2. Click "Compose": You will see a button on the top left side of your inbox that says "Compose." Click it.
3. Enter the recipient's email: In the "To" field, type the email address of the person you want to email (e.g., [email protected]).
4. Add a subject: Write a clear subject line so the person knows what the email is about (e.g., "Meeting Follow-up").
5. Write your message: Type your email in the large white space below the subject. Be polite and professional.
6. Send the email: When you're done, click the "Send" button at the bottom of the window.

Tips for External Communication:

• Always include a greeting (e.g., “Hello [Name],” or “Dear [Name],”).
• Use professional language.
• If you need to attach a file, click the paperclip icon to add attachments (documents, images, etc.).
• Make sure to double-check the recipient’s email to avoid sending it to the wrong person.

2. Internal Communication and Email Forwarding

Internal communication means emailing people inside your company. Forwarding emails allows you to pass along messages to others.

Sending Internal Emails:

1. Follow the same steps as external communication, but use your colleague’s company email (e.g., [email protected]).
2. Keep the tone friendly but professional.

Forwarding an Email:

1. Open the email: Click on the email you want to forward.